Terms and Conditions
1. Identification of the Provider
Company name: Rytmik music school s.r.o.
Registered office: Machuldova 16, Praha 4, Kamýk
Business ID (IČO): 23982641
Registered in the Commercial Register maintained by the Municipal Court in Prague
Email: admin@rytmik.school
Phone: +420 777 730 406
(hereinafter referred to as the "Provider")
These terms and conditions govern the rights and obligations between the Provider and the customer (hereinafter referred to as the "Client") in the provision of music education.
2. Subject and Description of Services
The Provider offers in particular:
- individual music lessons
- group music lessons
- prepaid lesson packages
Lessons take place at an agreed time and scope, in person, according to the specific offer.
By purchasing a lesson or a package of lessons, a contract for the provision of services is established between the Provider and the Client.
3. Order and Formation of Contract
The contract is formed upon payment of the issued invoice for a lesson or package of lessons.
By paying the invoice, the Client confirms that they have read and agree to these terms and conditions.
4. Price and Payment Terms
The price of services is listed in the current price list on the Provider's website or is communicated individually.
Payment is made:
- by bank transfer based on the issued invoice,
- or by another agreed method.
The payment due date is stated on the invoice.
Prepaid lessons are used gradually according to reserved time slots.
5. Cancellation by the Client
Cancellation of a lesson must be made via WhatsApp at +420 777 730 406 and is effective upon delivery.
36 hours or more before the lesson – The lesson can be rescheduled free of charge.
Less than 36 hours before the lesson – 1 prepaid lesson is deducted from the Client's package (or the lesson is additionally charged if the Client has no prepaid credit).
6. Cancellation by the Provider
If the Provider cancels a lesson (e.g., due to teacher illness), the Client will be offered an alternative time slot. The Client is not entitled to any further compensation.
7. Validity of Prepaid Lessons
A prepaid package of 4 lessons is valid for 3 months from the date of payment, unless otherwise agreed.
No later than 14 days before the expiration of the prepaid package, the Client will be notified of the approaching expiration via email and WhatsApp message.
The validity of prepaid lessons can be extended by individual agreement with the Provider.
If the Client does not respond to the notification and no agreement on extension is reached, unused lessons expire after the validity period without entitlement to a replacement or refund.
8. Liability
The Provider is responsible for the proper provision of the agreed service.
The Provider is not liable for:
- indirect damages, lost profits, or other consequential damages,
- the Client's inability to attend for personal reasons.
The Provider's maximum liability is limited to the price of the specific service provided.
9. Personal Data Protection
The Client's personal data is processed in accordance with applicable legal regulations, in particular the GDPR. Details are provided in a separate Privacy Policy document available on the Provider's website.
10. Out-of-Court Dispute Resolution
In case of a dispute, the Client who is a consumer has the right to out-of-court dispute resolution through the Czech Trade Inspection Authority (www.coi.cz).
11. Governing Law
Legal relations are governed by the law of the Czech Republic, in particular Act No. 89/2012 Coll., the Civil Code.
12. Final Provisions
These terms and conditions are effective as of 6 February 2026.
The Provider reserves the right to reasonably amend these terms. The new version becomes effective upon publication on the website.
13. Language Versions
These terms and conditions may also be published in other language versions.
In the event of a conflict between the Czech version and a foreign language version, the Czech version shall prevail.